Shipping policy

We use Royal Mail as our primary shipping provider. Our current processing time is 1-5 working days. Once your order has been shipped the following timelines can be referred to:

Royal Mail 1st Class (1-2 working days) £3.95

Royal Mail 2nd Class (2-4 working days) £2.95

Royal Mail Tracked 48 (1-2 working days) £4.95

Free delivery on orders over (2-4 working days) £45

Europe

Tracked delivery £14.99

International

Tracked delivery £23.99

When choosing for the non-tracked delivery option, Luna Moon Pet Boutique cannot be held responsible once the parcel has been shipped.

Customs

Depending on where the order is being shipped to, tax charges may apply. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied. The buyer is responsible to cover these customs or import taxes if they arise.